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| Some Issues | |
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| Topic Started: Oct 31 2011, 08:27 PM (846 Views) | |
| Good Old Zorn | Oct 31 2011, 08:27 PM Post #1 |
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Legend
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I know that things such as this should be handled on a person to person basis as I have seen in Cooler's thread, but I believe this is a necessary topic. I am not here to slam anyone, but simply bring attention to an issue that seems to be a recurring problem, yet is never fixed. Column Monitors for updates are players of the game as well, I completely understand that. But what I do not understand is how it seems time and time again, updates do not get approved in a reasonable manor. I know we are all busy, but as the responsibility of a Column Monitor, it is your duty to approve updates in a reasonable manor. Yes it is time consuming, but if it is an issue, then don't be a monitor. Also, there seems to be an issue with Monitors not knowing whether an update is complete or not. Well, sometimes you should just look and check it out, or send an IM or PM to everyone in your column stating that the word "COMPLETE" needs to be written in the title of your post. Most would not have a problem with that I don't think. Now I know that everyone makes mistakes. Normal players, monitors, and Admins alike. But if some of these issues could be resolved, that would be great, because it IS frustrating a lot of the players and causing some to think otherwise about being members of the site. No one wants to see our friends and comrades leave the game that we all love, especially over an issue that could be fixed if we all pitch in and do our part. Just throwing out a fes ideas here, is that perhaps there needs to be some changes made, either in the form of a uniformed update sheet that is standard and easy to use or there needs to be more monitors for each column to pick up the slack. This is an intrical part of the game that needs to function as profficiently as possible to ensure the game stays fun and running smooth. I may be out of line with this post, but I don't think I am. I just want everyone to know the issues that many of us are becoming frustrated with. Thank you for your time. P.S.- If you are going to respond to this, please do it in a respectful manor. Do not go off on a full blown raging rant. It does little to no good at all. Thanks |
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| Jared Miruzuki | Oct 31 2011, 08:35 PM Post #2 |
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Galactic Cassanova
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This is not the first time I've seen a thread like this and i'm sure its not going to be the last. So I'm just going to go ahead and touch down on that one comment about incomplete/complete. the fact of the matter is nobody who has been here for a month should be having issues with this one. It has been stated clearly that updates must be marked complete/incomplete many times. There are even those who go the extra mile and ask the person if their update is complete or not. I've seen this, hell I have done it. So anyone who has been here a month or longer has no excuse for not properly marking their update especially given how some of you are quick to directly speak to us on AIM and some not even bothering to be respectful about it. So it's just come to a point where if its not marked properly it gets ignored. |
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| Good Old Zorn | Oct 31 2011, 08:50 PM Post #3 |
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Legend
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Sometimes we all get in a hurry to get it done and we do forget. Like I said, we aren't all perfect. A friendly reminded every once in a while wouldn't hurt. But if it is recurring then ignore it. The Monitors just have to remember we are human an make mistakes, just like they expect us to know they are human and make mistakes as well. Thank you for your post Jared. |
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| Roland | Oct 31 2011, 09:01 PM Post #4 |
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Desecrator of Pipes
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A lot of the monitors here work really hard and have a lot of passion and knowledge of the game. I've approved a few updates, and it's not easy. You have to know a lot of information off hand. So, kudos for all your hard work everyone. Hell, most of them know more than I do about the intricate matters of the game! As for marking your updates. You should include in the subtitle the date and if it is incomplete. If you want to go the extra mile, after completing it, post and say it's done. Someone will look at it, approve or deny. One everything is sorted and your wiki is completed, reply again and state that your wiki has been updated. A monitor will come along and lock it, bam--done. Monitors shouldn't be rude to people. They are the face of the site, the staff members. It's like customer service. You can be polite and point out someone's mistake and ask that they correct it. If anyone feels that staff members are being rude or abusive, let me know via PM. I will investigate it. The same goes to members. If staff are getting insulted or attacked about doing their jobs, then I will handle that as well. Let's all get a long please. |
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| OldTurles | Oct 31 2011, 09:12 PM Post #5 |
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Saiyan Warlord
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I love Brian’s intellectual responses they make me horny HAHAHAHA. But serious Monitors do need to realize they take the positions by request so they should not be complaining about the job they ask for. You should all BUT TO well know what you have in store for you lol. If you assigned Column Monitors aren't approving your updates you are allowed to ask another Monitor. That is allowed as Alex has stated before so please feel free to ask them, someone will help you . Column 3 is on the ball so I would like to thank Komand'r and Fossil for that, LOVE YOU BOTH.. But for serious guys if you think you need any help ask another monitor I'm sure they will be glad to help and as for you monitors don't hold up a staff position if you can't do the job for real, give it to someone else |
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| Good Old Zorn | Oct 31 2011, 10:42 PM Post #6 |
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Legend
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Thank you Turles and Brian. I in no way ment this as a bashing thread. Only meant it to be a statement of an issue I have heard several complaints about from several members. If we all get along and do our parts, as both Brian and Turles have stated, then this will be a simple fix. All we were looking for was to get some recognition of the problem out there. Thank you to all that are reading and addressing the issue. Especially the monitors. |
![]() Wiki Page / Theme / Oozaru --"He who makes a beast out of himself gets rid of the pain of being a man" | |
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| Kagetane Hiruko | Nov 1 2011, 08:19 AM Post #7 |
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The Mad Hatter
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It's all simple in the end. Monitors, just like players in general can be distracted or need to finish some stuff up, like for instance a quest or an rp. Also the golden rule still applies: Real life is more important than game life. There is also the Column complaints section in every column. If you notice approvals going down severely, or your column in a whole is slacking, do not deter from posting a complaint in that section. Another bright idea might be asking other mmonitors and mods to check and maybe approve your update. However, as I do like to point out, this may only be done when your update is late and already due for approval. If it isn't, take it up with your own column mods and monitors. Also, do not clutter staff's AIM with IM's when they are offline, it is quite annoying to get online and discover ten to twenty IM's of people asking for approval. PM these requests or ask when the respective monitors and moderators are online. I amsaying this as a monitor, but I think other staffmembers will agree, when this simple gesture of respect is not abided by, you could be warned based on being disrespectful to staff and even harassing them. Do you want approval, than follow these little rules and everything will be completely fine. 1. check your update thouroughly. 2. Ask people to check your update prior to an approval. 3. place the words "Complete" or "finished" in your title to ensure that we as staff know your update needs to be checked and perhaps approved. 4. when your update has passed its approval date: a. PM the column staff b. seek approval with anotherstaffmember c. IM columnstaff when they are online d. in severe cases post a complaint in the appropriate forum Follow these few steps and everything will go smoother. Remember, staff, just like you are people with a life outside the game (hopefully), so dont start ranting when your update is just a day over time. Be patient and be respectfull, that way you wont be warned and things wont get awkward or sour. |
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| Seta | Nov 1 2011, 08:51 AM Post #8 |
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The Right Turn in History
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Actually I prefer to be AIM'd, Chill. |
[align=center]![]() Seta's Wiki | Character Vault | Seta's Theme Song Aut vincere aut mori.[/align] | |
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| Kui | Nov 1 2011, 09:33 AM Post #9 |
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The Legend
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Zorn has good valid points. But I know Diive is always on top of things with column 2. He always gets my update done each week, so 3 pointer for Diive.... KOBE! |
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<a href="http://s418.photobucket.com/user/YungDoubleIzzy/media/cui_sig_copy_zps0f619aba.png.html" target="_blank"><img src="http://i418.photobucket.com/albums/pp264/YungDoubleIzzy/cui_sig_copy_zps0f619aba.png" border="0" alt="Kui sig 1 photo cui_sig_copy_zps0f619aba.png"/></a> "Its not who you are on the inside, but what you do on the outside that define's you" Bruce Wayan Wiki Character Vault | |
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| Diive | Nov 1 2011, 10:22 AM Post #10 |
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Legendary Mullet
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Haha, thanks man... I try to keep it caught up, but even I have weeks where my activity isn't where it normally is and things can run behind. I know Pan has gone over some of these things before, but here's a short list of things peeps can do to make approvals go smoothly and help monitors do their jobs better. 1) Always list what week the update is for and whether or not it's complete (a no brainer really, everyone should know this and if they don't their monitors should be educating them immediately). 2) If a monitor replies tell you what's wrong, you should reply when you've fixed the errors to let staff know to check it again. We recently had a situation where a member told staff in AIM that their update was fixed, and that staff member went to approve the update... but for whatever reason, the approval didn't post (board glitch or something). So even if you've already told a staff member you fixed the errors, replying in the update is still a good idea (to let the other staffers know what's up). 3) Ask yourself... is my update format clean and properly organized? A well organized update format will help you get it right the first time every week and it will help your monitors check it more quickly. A few members have taken to using my update format, but there are many great ones on the site. Some of my personal favorites are Peach's (a combination of mine and Komandr's), Tambourine's (really clean and simple) and Pan's (much like Tambo's, but with more detail and she highlights her gains which I LOVE). One thing these three have in common is that they almost always have error free updates and I don't think it's a coincidence. 4) Ask yourself... what does my monitor like? Some monitors will ask for different things... some like having bonus threads linked (personally I only require this if you're claiming more than one of the same type I.E.- two spars bonuses), etc. If a monitor asks you to do something differently, give it a try. It might just make things easier for you. In the end, if you don't like it (or only like parts of their suggestions) take from it what you can and do what you think is best for you. 5) Use the Update Calculator Document... ALWAYS. NO EXCEPTIONS. I swear this thing has saved my sanity. Check out my tutorial if you haven't seen it- http://forum.alexsdbzrpg.com/index.php?showtopic=34482 Monitors, if you have new members posting their first updates I ask that you link them to this tutorial and be prepared to answer their questions. 6) Don't be afraid to ask a monitor for help directly... but please be courteous. I enjoy helping people out, I really do. I love seeing a new member grasp the update system for the first time. I volunteered for this job and I don't regret the time I spend helping people. Just please remember that we're people too, not just robots built to check your updates. Say please, thank your staff members for help and mean it... it'll make staff far more willing to help than making demands or complaining constantly. 7) Stay classy, San Diego! P.S.- Thanks for reading.
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| andy.k | Nov 2 2011, 04:48 PM Post #11 |
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Supreme Member
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On the matter of some issues. If your banned from cbox OR forums. Shouldn't the person first tell you why your being banned and for how long. If it's a perma ban, than an object you spent $80 to get and haven;t been able to be used should be refunded... |
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| Diive | Nov 2 2011, 05:15 PM Post #12 |
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Legendary Mullet
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Why do people always think they're paying for the game when they donate. It's a donation... a contribution to the site. Would you put money in a church collection and then ask for a refund because god didn't answer your prayers? I agree that people should be told why they're being banned from cbox/warned on the forums... and when I issue bannings/warnings, that's what I do. |
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| andy.k | Nov 2 2011, 05:41 PM Post #13 |
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Supreme Member
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Well I was banned before without reason. But whether by cowardice or rudeness, I was neither informed for why nor told by who. I was not even give a reason. Doesn't matter if it's a 20minute ban or a permanent one, the people should be told. I've seen so many people leave/banned for silly reason since I've been here. Can't everyone with ban power see the writing on the wall? I mean do they want to keep few numbers....this place could have so many more people and be much more thriving if people weren't so ban happy. But anyway, like someone will comment, this is an age old battle, and it won't be the last. I just wish someone would step up and put an end to the senseless bans and leaves. |
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| Roland | Nov 2 2011, 06:03 PM Post #14 |
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Desecrator of Pipes
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I think I may have accidently banned Cooler when I was trying to ban someone else today. My bad if you were banned Cooler. I was trying to ban that stupid viper kid and I think my web browser glitched. |
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| andy.k | Nov 2 2011, 06:25 PM Post #15 |
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Supreme Member
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Well I appreciate the apology trunks and np if it was an accident, it happens. But I still think we could drop "noob ban/leave" rates here. Sometimes their not even newb. |
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| Old Gohan | Nov 2 2011, 06:54 PM Post #16 |
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DA BU RA!
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Cbox is for fun. Don't take things personal. Any and all Forum bans and warnings are explained. |
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| Roland | Nov 2 2011, 06:58 PM Post #17 |
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Desecrator of Pipes
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I only ban spammers on the cbox. Or trolls who are not members. Trolls who are members are fine, lol. |
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| Good Old Zorn | Nov 2 2011, 07:35 PM Post #18 |
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Legend
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I am glad that we are seeing progress and ideas posted here to help everyon out a bit more. I thank all of you that have contributed. This is the way our community of characters and people should interact. No need for senseless blow ups, just the need for good ole fashion talking, barnstorming, and problem solving. I just hope that a lot of people are reading this post. |
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| Seta | Nov 3 2011, 03:21 AM Post #19 |
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The Right Turn in History
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I usually put an explanation for forum bans in PM or in the form itself where you put the ban. As for Cbox bans I usually try to get people to stop their behaviour. I give them an ultimatum basically and then ban them for only like 30 minutes. The more they keep doing the behaviour the longer the ban. I think I've really only banned one person in the past few months who weren't trolling non-members of the site. And I gave them ample warning (with witnesses to this and who agreed with me about it). I have ever had people blow up at me in IM or PM after being suspended and they don't seem to think that doing as such makes me less inclined to forgive their behavior. If you get suspended/banned then talk to me in a polite tone of voice. Don't yell at me and bitch at me and cuss me out. I have had this happen multiple times and I don't like it. I don't like suspending people. I don't get a happy feeling from it. It disappoints me that I have to do it. Even warning somebody hurts me. Yet somehow it has turned into 'oh she loves banning people. It's a game for her'. Not the case. |
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| thechosenone816 | Nov 3 2011, 10:58 AM Post #20 |
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Sarge of ADBZ
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...Is it wrong that I want to do that now? |
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| AwesomeVegeta | Nov 3 2011, 06:35 PM Post #21 |
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Veteran Member
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I kind of felt this thread was a little unfair on the monitors. There's a lot to check, re-check, add-up, compare and approve, for a good number of members, all in the same few days. I think the monitors are doing fine, and since joining I've only had a few instances where my update was processed late - and even then, it was generally done and approved before the new week. I think patience is a virtue, and I personally don't mind waiting for however many days it might take to do a thorough job of approving updates. If I did have one mild, nearly not-worth-mentioning issue, it would be that 'untaken' [in terms of the character list] would suit better as 'available'. But that's just me. |
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| Good Old Zorn | Nov 3 2011, 09:29 PM Post #22 |
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Legend
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@ Vegeta- Yes patience is a virtue, but sometimes, when an approval sits there for weeks, and overlaps another update, it tends to cause issues. You then catch shit for posting another update when your old one wasn't approved yet, but if you don't do that, then you risk missing your consecutive week bonus. I am not putting blame on anyone. Just saying that we all need to keep an eye on this to make sure more issues don't arise and to stay on the look out for issues that do happen so that we can minimize them as best as possible. |
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| Seta | Nov 4 2011, 10:10 AM Post #23 |
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The Right Turn in History
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That is incorrect, Zorn. You CANNOT lose your consecutive bonus thanks to monitor error (which can include not having your update looked at on time). I don't know where that silly idea came from. |
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| Good Old Zorn | Nov 4 2011, 09:00 PM Post #24 |
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Legend
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I apologize then Pan. But I do believe that there are a few people who have not been allowed to keep their Consecutive Week bonus while waiting to be approved. Thank you for clarifying that for us. |
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| Seta | Nov 4 2011, 09:16 PM Post #25 |
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The Right Turn in History
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In my recollection the only people to lose their CU are people who didn't say their update was complete in time before it was considered late. As well as people who didn't fix something that they were told to fix by a monitor until it was a week or more late. |
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