Post by Riki on Mar 2, 2019 15:13:09 GMT -5
Recommended Staff Chain of Command: Monitors > Moderators > Admins
Here are a series of questions to guide a player through the steps necessary to settle a dispute or issue.
Do you have an issue with another player in battle or in general on the board? If yes Proceed to step 1
Step 1
Try to talk to the other player/players involved in an attempt to remedy the situation and reach a mutual understanding. If this proved impossible proceed to step 2.
Step 2
Did you talk to the other player/players involved before reaching this step? If not return to Step 1.
If yes then bring your concerns to a monitor for board related issues or the Battle Referee for battle related issues.
In a battle if you don't understand a ruling made ask the referee for clarification. If you don't find their ruling fair request a secondary ref to review that particular situation, but only if you can't reach an understanding with the referee first.
If you are unable to get a fair ruling from the ref or reach an understanding you can request a new mutually agreed upon ref. If you do not want to a new ref or feel the situation isn't getting proper clarification proceed to Step 3.
Step 3
Did you speak to a monitor or battle referee already? If not return to Step 2.
If necessary your concerns can be brought to a Moderator for review once all the previous steps have been followed. The Moderators will review the situation and work on reaching a collaborative decision regarding it. If for some reason the Moderators are not able to reach a clear decision the Moderators will proceed to Step 4.
Step 4
Are you a Moderator? Return to Step 3.
Do you feel the Moderators are treating you unfairly? Submit a Complaint.
One Moderator will discuss the issue with the Site Admins for a final decision. Proper logs and documentation will be taken for the Rulings thread and shown to the parties involved.
New Ruling Process Recommendation
The player in question submits their concern along with the situation and supporting evidence/reasons for the ruling request. The Moderators then deliberate the request and reach a unified decision on it. If a decision absolutely cannot be reached Site Admins will be contacted to make a final decision.
Here are a series of questions to guide a player through the steps necessary to settle a dispute or issue.
Do you have an issue with another player in battle or in general on the board? If yes Proceed to step 1
Step 1
Try to talk to the other player/players involved in an attempt to remedy the situation and reach a mutual understanding. If this proved impossible proceed to step 2.
Step 2
Did you talk to the other player/players involved before reaching this step? If not return to Step 1.
If yes then bring your concerns to a monitor for board related issues or the Battle Referee for battle related issues.
In a battle if you don't understand a ruling made ask the referee for clarification. If you don't find their ruling fair request a secondary ref to review that particular situation, but only if you can't reach an understanding with the referee first.
If you are unable to get a fair ruling from the ref or reach an understanding you can request a new mutually agreed upon ref. If you do not want to a new ref or feel the situation isn't getting proper clarification proceed to Step 3.
Step 3
Did you speak to a monitor or battle referee already? If not return to Step 2.
If necessary your concerns can be brought to a Moderator for review once all the previous steps have been followed. The Moderators will review the situation and work on reaching a collaborative decision regarding it. If for some reason the Moderators are not able to reach a clear decision the Moderators will proceed to Step 4.
Step 4
Are you a Moderator? Return to Step 3.
Do you feel the Moderators are treating you unfairly? Submit a Complaint.
One Moderator will discuss the issue with the Site Admins for a final decision. Proper logs and documentation will be taken for the Rulings thread and shown to the parties involved.
New Ruling Process Recommendation
The player in question submits their concern along with the situation and supporting evidence/reasons for the ruling request. The Moderators then deliberate the request and reach a unified decision on it. If a decision absolutely cannot be reached Site Admins will be contacted to make a final decision.